Frequently Asked Questions

How fast is shipping?

Fast delivery guaranteed! Same-Day delivery across New York, and Same or Next Day delivery to New Jersey, Connecticut, and Pennsylvania.

Is cash on delivery available?

Yes! Cash on Delivery (COD) is available for eligible local orders. Simply select COD (Cash on Delivery) as your payment method during checkout and pay when your order arrives

Do you offer wholesale pricing?

Absolutely. If you're a breeder, kennel, groomer, or pet business, we offer WHOLESALE pricing on orders of 10+ carriers. Contact us for a custom quote here

How can I track my order?

We deliver orders ourselves to ensure fast service. To check the status of your order or get an estimated delivery time, Please contact us at: info@nypaws.shop (or) 917-340-9673

How to you contact us?

We usually respond right away (including weekends & holidays). For faster replies, please include your order number and a brief message. We’d love to hear from you! You can reach us anytime here