Frequently Asked Questions

How fast is shipping?

We aim to get your order to you as quickly as possible! Standard shipping typically takes 1-2 business days

NEXT DAY DELIVERY IN NEW YORK

Do you offer wholesale pricing?

Absolutely. If you're a breeder, kennel, groomer, or pet business, we offer WHOLESALE pricing on orders of 10+ carriers. Contact us for a custom quote here

How can I track my order?

We deliver orders ourselves to ensure fast service. To check the status of your order or get an estimated delivery time, Please contact us at: info@nypaws.shop (or) 917-340-9673

How to you contact us?

We usually respond right away (including weekends & holidays). For faster replies, please include your order number and a brief message. We’d love to hear from you! You can reach us anytime here